Patient Portal UX Overhaul
A concept redesign of a patient portal for a fictional provider, showing how research-led UX and accessibility work can simplify everyday tasks.
- Fictional brand
- Harborview Health Partners
- Type
- Concept project
- Format
- Interactive demo
Explore the live demo
A working preview of the patient portal we shipped. Book a slot, browse records, and switch views to see it adapt across devices.
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Dr. Elena Marsh
Primary Care · Tue, Jul 14 · 10:30 AM
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Prescriptions
Challenge & solution
A quick look at what we walked into and how we approached it.
The brief we set ourselves: appointment booking buried in many clicks, records hidden behind confusing navigation, and a portal that fails basic accessibility checks.
We designed the concept around a short booking flow, clearer navigation, and an accessible design system built to WCAG AA guidelines.
What this concept is built to show
About this project: this is a Techifyed concept built for demonstration. The brand is fictional, and no client results are claimed. It shows how we would approach a similar brief for your business.
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